Terms of service

Terms of Service — Eingedi

Last updated: July 25, 2026

1. Who We Are

Eingedi is a wellness coaching and telehealth-facilitation service operated by Kristy Stoffer, CRNA, based in Grand Rapids, Michigan. By using eingediway.com or purchasing our services, you agree to these Terms.

2. Not Medical Advice

Content on this website is educational only. It is not medical advice, diagnosis, or treatment, and does not create a provider–patient relationship. A provider–patient relationship is established only after you complete an intake, consent to care through our HIPAA-compliant client portal (powered by Healthie), and are accepted as a client. Prescriptions, if clinically appropriate, are issued solely by licensed physicians through compliant telehealth channels — never through this website directly.

3. Eligibility

You must be at least 18 years old and located in a U.S. state where our services are available. You agree to provide accurate, complete health information. Withholding relevant medical history can create serious safety risks.

4. Services & Pricing

  • Initial Consultation: $150 for 30 minutes, one-on-one.
  • Monthly Coaching Membership: $250/month, billed monthly, cancel anytime.
  • Diagnostic testing and prescription therapies are billed separately by our lab and pharmacy partners.

Coaching services are wellness services, not a substitute for primary care. We may change pricing with notice; changes never apply retroactively to services already purchased.

5. Emergencies

Our services are not for emergencies. If you are experiencing a medical emergency, call 911. Secure messages are answered within 2 business days and are not monitored continuously.

6. Client Responsibilities

You agree to use medications only as prescribed, attend scheduled follow-ups, complete recommended lab work, and promptly report side effects. Sharing or reselling prescribed medication is prohibited and dangerous.

7. Third-Party Services

Scheduling, records, and messaging run on Healthie (HIPAA-compliant). Payments are processed by Stripe/Shopify Payments. Lab testing is performed by LabCorp. Compounded medications are dispensed by independent, licensed U.S. 503A pharmacies. Each operates under its own terms and privacy policies.

8. Intellectual Property

All site content, care plans, and coaching materials are our property, provided for your personal use only.

9. Disclaimers & Limitation of Liability

Services are provided "as is." Individual results vary; we make no guarantee of specific health outcomes. To the maximum extent permitted by law, our total liability for any claim arising out of these Terms or the services is limited to the amounts you paid us in the 12 months preceding the claim. Nothing in these Terms limits liability that cannot be limited by law, including for professional negligence.

10. Governing Law & Disputes

These Terms are governed by the laws of the State of Michigan. Disputes will be resolved in the state or federal courts located in Kent County, Michigan

11. Changes

We may update these Terms; the current version will always be posted on this page with its effective date. Continued use after changes means acceptance.

12. Contact

Eingedi · Grand Rapids, Michigan · kristy@eingediway.com